About Us:
At Computers4U, we are dedicated to leveraging technology to drive business success and
enhance the customer experience. As a growing organization with a diverse portfolio, we are
looking for a motivated and enthusiastic Junior IT Technician to join our IT support team. This is
an excellent opportunity for someone who is passionate about technology and eager to develop
their career in IT.
Job Summary:
The Junior IT Technician will provide technical support and assistance to ensure the smooth
operation of our IT systems and infrastructure. You will troubleshoot hardware and software
issues, assist with network maintenance, and support end-users with their technical needs.
This role offers a great chance to gain hands-on experience in a dynamic environment while
working closely with experienced IT professionals.
Key Responsibilities:
• Provide first-line technical support to end-users via phone, email, or in-person.
• Troubleshoot and resolve hardware, software, and network issues.
• Assist with the installation, configuration, and maintenance of IT equipment, including
computers, printers, and peripherals.
• Perform routine system and network monitoring to ensure optimal performance and
security.
• Assist with software installations, updates, and patches.
• Document and track technical support requests and resolutions using the IT ticketing
system.
• Support IT projects and initiatives as needed.
• Maintain inventory of IT equipment and supplies.
• Ensure compliance with company IT policies and procedures.
Qualifications:
• Associate’s degree in Information Technology, Computer Science, or a related field, or
equivalent work experience.
• Basic understanding of computer hardware, software, and networking concepts.
• Familiarity with operating systems (Windows, macOS, Linux) and common software
applications.
• Strong problem-solving skills and the ability to troubleshoot technical issues.
• Excellent communication skills and a customer-oriented attitude.
• Ability to work independently as well as part of a team.
• Prior experience in an IT support role or relevant internships is a plus.
How to Apply:
To apply, please send your resume and a cover letter detailing your relevant experience and
interest in the position to info@computertech.co.za . Applications will be reviewed on a rolling basis.
We look forward to welcoming a motivated Junior IT Technician to our team and working
together to support our technology needs!